We would like to thank and congratulate you on organising such a wonderful holiday for us in Africa.
Everything worked like clockwork and to be met by Joanne at Johannesburg when we arrived was brilliant. All she did was to meet us with open arms and escort us to the waiting vehicle to take us to our hotel. From that moment we could tell that we would not have any problems on the trip. First impressions are always important and her interaction with us was lovely.
Your choice of the 5 camps for us to visit were first class where we were always treated like we were movie stars. The staff, including the spotters and drivers, were always exceptionally polite, smiling and nothing was a problem for them. Even when we thanked them their response was “your welcome”.
All the accommodation was very comfortable and in a very relaxed and peaceful environment. The food was always nice and one could never be hungry. All the drivers did a fantastic job, working together, to ensure we saw as many animals as possible. The fact that I took 5,900 photos on my camera and probably thousands on my phone indicates they were very successful and, being a amateur photographer, I certainly enjoyed taking the photos.
Probably the only minor thing to mention was that at the tented accommodation we felt that inside at night it was a bit dark. It was a nice atmosphere but perhaps all they need to do is us stronger bulbs.
We have done considerable travelling over the last 12 years and we think this trip was our favourite. We had been to Africa many years ago and, because of this trip, we are considering returning for a third trip to Africa at some stage.
Lindy, your product knowledge was immense which certainly made decisions very easy for Chris and myself. We have mentioned what you have done for us to many of our friends and we would not hesitate to recommend you to any prospective clients. It was lovely to establish such a strong rapport with you basically from our first phone conversation.
Many thanks and best wishes